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Free shipping on all orders over $450
FAQ
Find quick answers to common questions about orders, shipping, payments, and returns.
Refund
We accept returns only if you receive a wrong, damaged, or defective product. Due to hygiene reasons, we cannot accept returns for opened or used items.
You can contact our support team through WhatsApp or email within 48 hours of receiving your order. Once verified, we’ll process your refund or replacement promptly.
Refunds are processed within 5–7 working days after we receive and verify the returned item.
Delivery & Shipping
Yes! Midahs ships worldwide. Shipping rates and delivery times vary depending on your location and chosen courier service.
Most international orders arrive within 7–14 business days. You’ll receive tracking details once your order has been shipped.
After dispatch, you’ll receive a tracking link via email or WhatsApp so you can monitor your order’s delivery progress in real time.
Payments
We accept major credit/debit cards, PayPal, and secure online payment gateways. Available options may vary by region.
Absolutely. Midahs uses encrypted payment systems to ensure your personal and financial details remain completely protected.
Yes — prices are automatically displayed in your local currency based on your location. At checkout, you can also choose your preferred currency if available.
Orders & Products
Yes, all products sold on Midahs are 100% genuine and sourced from authorized distributors and official brand partners.
You can request an order change or cancellation within 12 hours of purchase, as long as it hasn’t been shipped yet.
Each product page includes detailed descriptions and usage tips. If you need help choosing, our team is happy to assist via live chat or email support.
